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FAQ

  • Can I use Karen's Kids images on products I create?
    Terms of Use Information Welcome to the world of Karen's Kids. STANDARD AGREEMENT SUMMARY or STANDARD AGREEMENT DOWNLOAD The purchase of Karen's Kids Characters Digital Clip Art allows the purchaser use of the images in their designs according to the terms in the Standard License Agreement which is included in each product download. The Standard License Agreement includes use for personal, home, school and single-user commercial use. The license does not apply to publishers, manufacturers of mass production. SCHOOL SINGLE SITE LICENSE ( Public,Private, Catholic Schools) The purchase of a School-Site License allows an entire school site the use of Karen's Kids product. VIEW AGREEMENT MANUFACTURERS and COMMERCIAL USE If you are a manufacturer, commercial group, or organization, and if you have a question about use of Karen's Kids illustrations on a product or project - wonderful - I would love to chat! karen@karenskidsstudio.com Let us know about your ideas and projects. If you would like a phone call please leave your name, number, school and a time to call. Email me: karen@karenskidsstudio.com v
  • Do I need a license to use Karen's Kids images in my classroom/school?
    Terms of Use Information Welcome to the world of Karen's Kids. TERMS OF USE STANDARD AGREEMENT DOWNLOAD The purchase of Karen's Kids Characters Digital Clip Art allows the purchaser use of the images in their designs according to the terms in the Standard License Agreement which is included in each product download. The Standard License Agreement includes use for personal, home, school and single-user commercial use. The license does not apply to publishers, manufacturers of mass production. SCHOOL SINGLE SITE LICENSE ( Public,Private, Catholic Schools) The purchase of a School-Site License allows an entire school site the use of Karen's Kids product. VIEW AGREEMENT MANUFACTURERS and COMMERCIAL USE If you are a manufacturer, commercial group, or organization, and if you have a question about use of Karen's Kids illustrations on a product or project - wonderful - I would love to chat! karen@karenskidsstudio.com Let us know about your ideas and projects. If you would like a phone call please leave your name, number, school and a time to call. Email me: karen@karenskidsstudio.com
  • Can I use a school purchase order to order products?
    Payment and Purchase Orders On-line orders can be paid using . Shopify Payments . PayPal . Purchase Order PURCHASE ORDERS We accept U.S. and Canadian purchase orders and written requests on school letterhead with administrator's signature. Check payments must be drawn on a U.S. bank. Upon receipt and approval of Purchase Orders you will receive a link to your product within 1 to 24 hours. Send a copy of the PURCHASE ORDER on district or organization letterhead to: Email: karen@karenskidsstudio.com Mail: Karen's Kids Studio . P.O. Box 581 . Cardiff, CA 92007
  • How do I download my new product?
    Downloading Digital Products and Zipped Files (Please make sure you have an UNZIP PROGRAM on your computer.) INDEX: (Scroll down) How to Unzip Files (MAC and PC) PC Users (scroll down) MAC Users (scroll down) Two Ways to Download Your Files Download immediately (scroll down) Download from email (scroll down) I Can't Find My Downloaded Files? Having Trouble Downloading Files? HOW TO UNZIP FILES Karen's Kids products are zipped digital downloads. The zipped files are compressed files that REQUIRE UNZIPPING. Computers without a zip program may not recognize the files or you may receive a FILE NOT FOUND message. If you have a zip/unzip program on your computer your product will download. Here's what you do next: ​​​​​​​UNZIP FILES For PC users: Find the folder you want to unzip. Right click on it and select “Extract All.” In the “Select a File and Destination” window, click “browse” to choose where the unzipped files should be stored. By default, Windows unzips compressed files to their original location. Click “Extract” to unzip the files. Depending on how many files are present and the overall size of the folder, you might have to wait a few minutes for the process to complete. When finished, your files should be uncompressed and ready to use UNZIP FILES For MAC users: The zipped file may be in your “downloads file” in the hard drive or on your desktop. Click the zip icon (the image with the zipper) and the file unzips and appears as a regular file with the product name below. TWO WAYS TO DOWNLOAD YOUR FILES: 1) DOWNLOAD IMMEDIATELY: After you make a purchase you will see a confirmation page with a rotating button: When the button stops rotating (moments) you will see a DOWNLOAD NOW button. Click it to download your products. OR 2) DOWNLOAD FROM YOUR EMAIL: You will also receive a download notification email from Karen's Kids store and/or PayPal. Click the View your order to see, and download your products from the email (see below): I CAN'T SEEM TO FIND MY DOWNLOAD NOTIFICATION EMAIL. Check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. Check your downloads folder and look for the product name and/or type the name of one of the products in your computer's search bar. Make sure you have an unzip program. (They are free and usually included with Macs.) I’m having trouble downloading my files. If nothing happens when you click the download links, it’s possible that there’s an issue with your web browser or you may not have a program that unzips your file. If you still can't open the file, please contact us for further assistance:

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